COVID-19

COVID-19 Information

 
 
Our lobbies are now open for normal hours, and we have resumed normal drive-in hours.  
 
Here's what you need to know: 
 
1. If you are ill, or experiencing a cough or any other symptoms of illness, please do not visit us.  Instead, please call us to discuss your needs and we will assist you in the most safe and convenient manner possible.  
 
2. If you visit us, we would appreciate it if you could limit one person to our offices, if at all possible.  
 
3. We have hand sanitizer available in our lobbies, and ask that you utilize it before conducting your business.  
 
4. Please use social distancing, and place 6 feet between yourself and other customers and employees.  
 
5. At Eufaula and Stigler, you can do most any transaction at our Interactive Teller Machines (ITMs), and if you have any problems, a Teller can assist you through the ITMs.  Learn more here.  
 
In addition, we have Night Depositories at each location, for any deposits or payments that need to be dropped off after hours.  
 
6. We also have digital channels available for many of your transactions.  You can check balances, make transfers and loan payments, make remote check deposits, pay bills and transfer money with FSB P2P with our FSB Mobile Banking App.  Learn more about our FSB Mobile Banking App and all the conveniences available with it here.  
 
7.  We have eSign service available for most any type of documents that require signatures, so your loans and new deposit accounts, as well as stop payments, deferrals and other services can be completed through email.  
 
8.  If your income is affected by everything that's going on, we're here to help.  Call or email one of our lenders to discuss the situation.  We will work with you to get through this.  To get connected with a lender, email us at CustomerSupport@fsb1908.bank or call us at (800) 600-7117.
 
People to Contact
 
To discuss your checking, savings, CD or IRA accounts, contact one of the following staff members:
Lou Ann Knell - LKnell@fsb1908.bank - (918) 469-2765
Megan Scanlon - MScanlon@fsb1908.bank - (918) 469-4135
Brooke Burdick - BBurdick@fsb1908.bank - (918) 469-2630
Nakisha Ingle - NIngle@fsb1908.bank - (918) 792-2095
Kay Read - KRead@fsb1908.bank - (918) 792-2094
Kellie Hamilton - KHamilton@fsb1908.bank - (918) 552-3854
Chrissy Joslin - CJoslin@fsb1908.bank - (918) 967-1025
Paula Freeman - PFreeman@fsb1908.bank - (918) 618-9523
 
To speak to one of our lenders, contact one of the following staff members: 
Cody Allen - CAllen@fsb1908.bank - (918) 552-3852
Shirley Russell - SRussell@fsb1908.bank - (918) 469-3337
Nakisha Ingle - NIngle@fsb1908.bank - (918) 792-2095
Mason Gilmore - MGilmore@fsb1908.bank - (918) 552-3856
Jake Henson - JHenson@fsb1908.bank - (918) 967-1025
 
For all other inquiries, or if you're unsure of who you need to speak to, you can email us at CustomerSupport@fsb1908.bank or call us at (800) 600-7117.
 
What can we do to help you?  
 
If you find yourself in financial difficulty, we want to help. That's why beginning today, Farmers State Bank has implemented a one-time Insufficient Funds (NSF) fee refund per account for those affected by COVID-19. No questions asked. If your account is charged an NSF fee, just give us a call at (800) 600-7117 or email us at CustomerSupport@fsb1908.bank.
 
If you are experiencing financial difficulty due to COVID-19 and have a loan with Farmers State Bank, our Lending Staff is here to help you find a deferral option that fits your situation. In addition, should you accrue late fees due to COVID-19, Farmers State Bank will waive up to two late charges per loan. Have questions? Set your mind at ease, call or email today - (800) 600-7117 or CustomerSupport@fsb1908.bank.

Helpful Resources 
 
To learn more about disaster assistance available through the U.S. Small Business Administration, visit this site - https://www.sba.gov/funding-programs/disaster-assistance
 
To report economic damage to your small business as a result of the affects of COVID-19, visit this site - www.damage.ok.gov.
 
For information about COVID-19, visit the CDC website at https://www.cdc.gov/coronavirus/2019-ncov/index.html.
 
Please be very careful - there are scams going on right now - people are taking advantage of this situation.  If you have any doubts about a web link, an email, a text or a phone call, please do not click on them or respond to them.  You can learn more at the Federal Trade Commission website at www.ftc.gov.  
 
The State of Oklahoma's COVID-19 information and resource webpage is here - https://coronavirus.health.ok.gov/. 

Statement from our President, Chris Jordan
 
These are unprecedented times that we’re all experiencing together. I want to assure you that FSB is committed to keeping the health and safety of our employees, customers and communities a top priority.
 
Farmers State Bank, and community banks in general, are strong and well-positioned to effectively deal with this rapidly changing environment. We’ve worked through challenging times before and have stood by our customers’ side during those times, and we’ll be there through this trying time also.
 
If you have any questions please give me a call. 
 
Thank you.
Chris Jordan, President & CEO