COVID-19

COVID-19 Information


 
We are evaluating our lobby availability on a daily basis, to adapt to the situation for each location. 
 
At this time, all of our lobbies are open for normal business hours.  However, this could change from day to day. 
 
We can serve you in many different ways, according to what you're comfortable with.  
 
Here's what you need to know: 
 
1.  If we do have to close any of our lobbies, that does not mean that we are closed for business.  We will be staffed to serve our customers during normal hours.  We will just be adjusting how we serve you due to the surge of cases in our areas.  We can serve you by drive-in, phone, ITM, online or mobile channels. 

Your funds are safe and secure with Farmers State Bank, and insured by FDIC insurance.  Our financial condition is strong, and your local bank is still the safest place for your funds to be.  To learn more about FDIC insurance, click here.  
 
Please follow us on Facebook or Twitter to ensure that you're getting the latest updates about our services.  Our Facebook page is here and our Twitter page is here.  

2.  If any of our lobbies are closed and you need to come into one of our locations, please call us at (800) 600-7117.  We will take appointments for visits during the hours of 9:00 a.m. to 3:00 p.m., Monday through Friday should you need to conduct business that requires you to enter the bank.  We ask for appointments in order to control lobby traffic.

3.  We have drive-in windows available at our Quinton, Red Oak and Stigler locations, and you can do just about any transaction that you need through them.  Click here for the drive-in hours.   

Please be patient with the increased drive-in traffic - more complicated transactions should be conducted through the first lane, if possible, with simpler, faster transactions taking place in the 2nd lane and 3rd lane (at the Stigler location).  If you endorse your checks, complete deposit slips, and/or write down instructions for our tellers, it will really streamline the process.  

At Eufaula and Stigler, you can do most any transaction at our Interactive Teller Machines (ITMs), and if you have any problems, a Teller can assist you through the ITMs.  Learn more here.  
 
In addition, we have Night Depositories at each location, for any deposits or payments that need to be dropped off after hours.  

4.  We also have digital channels available for many of your transactions.  You can check balances, make transfers and loan payments, make remote check deposits, pay bills and transfer money with FSB P2P with our FSB Mobile Banking App.  Learn more about our FSB Mobile Banking App and all the conveniences available with it here.  

5.  We have eSign service available for most any type of documents that require signatures, so your loans and new deposit accounts, as well as stop payments, deferrals and other services can be completed through email, regular mail, drive-in window or curbside.

6.  For new loans or deposit accounts, our staff is here to serve you.  To get connected with a lender, CSR or Personal Banker, email us at CustomerSupport@fsb1908.bank or call us at (800) 600-7117.

People to Contact
 
To discuss your checking, savings, CD or IRA accounts, contact one of the following staff members:
Lou Ann Knell - LKnell@fsb1908.bank - (918) 469-2765
Megan Scanlon - MScanlon@fsb1908.bank - (918) 469-4135
Nakisha Ingle - NIngle@fsb1908.bank - (918) 792-2095
Kellie Hamilton - KHamilton@fsb1908.bank - (918) 552-3854
Chrissy Joslin - CJoslin@fsb1908.bank - (918) 967-1025
Lindsay Strain - LStrain@fsb1908.bank - (918) 618-9521
Paula Freeman - PFreeman@fsb1908.bank - (918) 618-9523
Aubrey Carpenter - ACarpenter@fsb1908.bank - (918) 618-9522

To speak to one of our lenders, contact one of the following staff members: 
Cody Allen - CAllen@fsb1908.bank - (918) 552-3852
Shirley Russell - SRussell@fsb1908.bank - (918) 469-3337
Nakisha Ingle - NIngle@fsb1908.bank - (918) 792-2095
Mason Gilmore - MGilmore@fsb1908.bank - (918) 552-3856
Jake Henson - JHenson@fsb1908.bank - (918) 967-1025
Lindsay Strain - LStrain@fsb1908.bank - (918) 618-9521
Paula Freeman - PFreeman@fsb1908.bank - (918) 618-9523

For all other inquiries, or if you're unsure of who you need to speak to, you can email us at CustomerSupport@fsb1908.bank or call us at (800) 600-7117.

Helpful Resources 

To learn more about disaster assistance available through the U.S. Small Business Administration, visit this site - https://www.sba.gov/funding-programs/disaster-assistance

For information about COVID-19, visit the CDC website at https://www.cdc.gov/coronavirus/2019-ncov/index.html.
 
Please be very careful - there are scams going on right now - people are taking advantage of this situation.  If you have any doubts about a web link, an email, a text or a phone call, please do not click on them or respond to them.  You can learn more at the Federal Trade Commission website at www.ftc.gov.  
 
The State of Oklahoma's COVID-19 information and resource webpage is here - https://coronavirus.health.ok.gov/

Statement from our President, Chris Jordan

These are unprecedented times that we’re all experiencing together. I want to assure you that FSB is committed to keeping the health and safety of our employees, customers and communities a top priority.

Farmers State Bank, and community banks in general, are strong and well-positioned to effectively deal with this rapidly changing environment. We’ve worked through challenging times before and have stood by our customers’ side during those times, and we’ll be there through this trying time also.

If you have any questions please give me a call. 

Thank you.
Chris Jordan, President & CEO